v7v72 Privacy Policy

Introduction

v7v72 ("we", "us", or "platform") provides a reliable online casino and betting service for users in Bangladesh. This Privacy Policy ("Policy") describes what information we collect when you use v7v72's website, mobile platform, or related services ("Services"), how that information is used, and what your rights are.

By using our Services, you agree to the terms described in this Privacy Policy. We recommend that you read this policy in full. If you do not agree with any term, please refrain from using our Services.

This policy applies only to individuals aged 21 or older. v7v72 does not knowingly collect information from minors.

1. Information We Collect

When creating an account and using Services on v7v72, we may collect the following types of information:

A. Personal Identity Information

• Full name, date of birth, and national ID or passport number (for age verification)
• Email address and mobile number
• Current residential address
• Account username and password (stored in encrypted form)

B. Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• Deposit and withdrawal history
• Records of transaction amounts and dates

C. Usage Information

• IP address, browser type, and operating system
• Logs of your gaming activity on the platform
• Login time, session duration, and device information
• Information collected from cookies and web beacons

D. Communication Information

• Messages and information provided through live chat support
• Complaints or requests submitted via email

2. Purpose of Data Collection

v7v72 uses your information for the following legitimate purposes:

• To create, verify, and manage your account
• To process deposits and withdrawals via bKash, Nagad, Rocket, and Upay
• To complete age verification and identity confirmation (KYC) in accordance with applicable laws and regulations
• To prevent fraud, money laundering, and other unlawful activity
• To improve service quality and personalise the user experience
• To send important updates, security notices, and promotional information (with your consent)
• To enforce responsible gaming policies and monitor signs of problem gambling
• To facilitate communication with the support team and resolve complaints
• To identify and resolve technical issues on the platform

3. Data Storage and Security

v7v72 places the highest importance on protecting your personal information. We apply industry-standard security measures:

• SSL (Secure Sockets Layer) encryption is used for all data transmission
• Sensitive information (passwords, financial data) is stored using industry-standard encryption algorithms
• Server access is restricted and only authorised personnel can access the data
• Regular security audits and technical reviews are conducted
• Data backups are taken regularly and stored in a secure environment

Your information is retained for as long as your account is active or as needed to provide the Services. Certain information may be kept for a defined period after account closure to meet legal obligations.

4. Sharing Information with Third Parties

v7v72 does not sell, rent, or improperly share your personal information. However, information may be shared with third parties in the following limited circumstances:

Payment Processors

Information required to complete transactions via bKash, Nagad, Rocket, and Upay is shared with the relevant service providers. These payment operators have their own privacy policies.

Technology and Service Partners

Only the minimum information necessary to operate the Services is shared with game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, Ezugi, etc.) and other technology partners.

Legal Obligations

Information may be disclosed when required by a court order, a lawful request from an investigating authority, or applicable law. In such cases, we disclose only the information that is legally required.

5. Cookie Policy

The v7v72 website uses cookies and similar tracking technologies. Cookies are small text files stored on your device.

Cookies We Use

• Essential cookies: required to maintain login sessions and security features
• Functional cookies: to remember your language preferences and settings
• Analytics cookies: to monitor and improve site usage

You can manage cookies through your browser settings. However, disabling certain essential cookies may affect the functionality of the Service.

6. Your Rights

As a v7v72 user, you have the following rights:

• Right to access: you may request to know what information we hold about you
• Right to rectification: you may request correction of inaccurate or incomplete information
• Right to erasure: you may request deletion of your information in certain circumstances (where free from legal obligations)
• Right to restrict processing: you may request that data processing be limited in certain circumstances
• Right to opt out of marketing communications: you may unsubscribe from promotional emails or notifications
• Right to close your account: you may request to close your account at any time

To exercise these rights, contact our support team via 24/7 live chat or by email.

7. Protection of Children and Minors

v7v72 strictly provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.

If we are informed that a minor has used our Services or provided information, we will immediately close that account and delete the related information.

If you believe a minor is using our Services, please contact us immediately at [email protected].

8. Data Transfers

To operate our Services, your information may be processed on servers located in various countries. In such cases, we ensure that:

• Adequate security measures are applied when transferring data
• Third-party service providers comply with our privacy standards
• Protection of your information is ensured through contractual obligations

9. Responsible Gaming and Data Use

v7v72 may monitor your gaming activity data to ensure responsible gaming. This includes:

• Monitoring for signs of excessive gambling behaviour
• Providing the option to set self-exclusion or deposit limits
• Notifying users about support or intervention when needed

To learn more about responsible gaming, visit our Responsible Gaming page.

10. Changes to This Policy

v7v72 reserves the right to update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• By displaying a notice on the website
• By sending an update notification to your registered email
• By changing the "Last Updated" date at the top of the policy

Continued use of the Services after any changes will be taken as your acceptance of the updated policy. We therefore recommend reviewing this policy regularly.